Terms of service

📜 Terms of Service | Royal Card – Japanese Trading Card Shop

 

  1. For special product requests, please contact us via the Contact Form on our website using your email address.
    Please note that inquiries through Instagram DMs, Facebook Messenger, WhatsApp, or direct phone calls are not accepted.

  2. Royal Card specializes in Japanese trading cards for personal use.
    Wholesale transactions are not currently supported. However, bulk purchase requests can be made via the Contact Form.

  3. All products are shipped directly from our office in Japan.

  4. We ask that you refrain from sending inappropriate or personal messages via email, social media, or phone.
    Contacting our staff directly through personal accounts or non-official channels is also not permitted.
    Unsolicited contact such as investment offers, sales solicitations, dating, or adult content may lead to account suspension.

  5. If we detect actions that cause inconvenience or harm to other customers, we reserve the right to trace and investigate the responsible account and take appropriate legal measures.

  6. If someone contacts you pretending to be Royal Card, please notify us as soon as possible via Instagram DM or Messenger.

  7. Our website is updated monthly or as needed to reflect changes in products, availability, or terms.

  8. As a digital-first business, we do not accept inquiries by telephone.

  9. Customers must create an account with a valid email address to place an order.

  10. We do not support shipping of items restricted under international trade laws.
    For reference, please check:
    🔗 Dangerous goods cannot be sent by international mail – Japan Post

  11. Quotation Requests
    Applicable for:

  • Customers purchasing on behalf of others

  • Customers considering wholesale purchases

Please send all requests via our website's Contact Form.

  1. Product Handling Policy
    All trading cards we provide are intended for personal use.
    Bulk purchases are available starting from a quantity of one item or more.

  2. SMS marketing options are available at checkout.
    Customers who wish to subscribe must complete the consent procedure during checkout.